FAQ
The practical questions that come up before and after pairing a machine. For access, revocation, and encryption specifics, see Security. For how norc differs from monitoring-only tools, see the comparison.
Which operating systems does norc support?
The desktop app runs on macOS today. Any Linux or macOS server you can install the headless `norc` CLI agent on can be managed as a remote machine. Windows and Linux desktop apps are in progress and not shipping yet, and Windows isn't supported as a managed machine either — norc writes to crontab, which Windows doesn't have. iOS and Android apps let you view and manage your fleet from your phone on every plan, including Free.
Is there a self-hosted option?
Not today. norc runs on our cloud (Supabase-backed relay, auth, and sync) — that's the only way to run it right now. If self-hosting is a blocker for you, email hello@norc.app.
Is norc open source? Can I audit it?
No — the codebase is private today, not open source. See the Security page for what you can independently verify without reading the source: run `norc jobs list` or `crontab -l` on a paired machine to see exactly what norc manages.
What happens when I hit my plan's machine limit?
You can't pair another machine until you upgrade or unpair one. Machines you've already paired keep working normally — the limit only blocks adding new ones.
Does norc run my jobs, or does cron?
Cron does. norc reads and writes crontab entries on machines you pair and syncs that data across your devices; the machine's own cron daemon is what actually executes jobs, on its own schedule, whether or not norc is reachable at that moment.
What if I edit the crontab by hand?
Lines you write yourself are never touched by norc — it only manages lines it tagged with its own comment marker, matched by id. Hand-written entries show up in norc as "unmanaged," which you can bring under norc's management or leave alone.
What happens to my jobs if I downgrade or cancel?
Nothing is deleted. If you're managing more machines than your new plan allows, machines beyond the limit stop being managed and synced from norc, but jobs already written to a machine's crontab keep running there — norc doesn't reach in and remove them on downgrade.
Can I export my data?
Email hello@norc.app and we'll get you an export of your job, machine, and account data.
How do I delete my account?
Email hello@norc.app. Your account, synced job and machine data, and any stored AI Studio key are deleted, including from backups. Stripe retains billing records as required by law, and operational logs age out on their own retention schedule — see the Privacy Policy for details.